Managerial-finance

I found this text to be almost completely useless in understanding either how to do total quality management or how to analyze improvement efforts within a company. The author spends a lot of time on how to handle administrative issues such as how to organize a finance department (I am not sure what this has to do with quality) and handling administrative details such as how to administratively handle suggestions and improvement ideas.

What is not handled is how to actually do any of the Total Quality Management (TQM) or quality initiatives that are mentioned but not discussed. The author's idea of employee involvement seems to be standard HR programs such as reward programs, vacation time, benefits packages, etc.

Its focus on integrating TQM with finance harkens back to the days when the finance function ruined the quality of US products by making every decision based "on the numbers" rather than what was needed to improve product and service quality.

I do not disagree with making sure improvement projects have a payoff-that is good business sense. But a text claiming to discuss how to tie quality and finance together should at least discuss how to use both the finance and quality improvement tools rather than focus on how to set up administrative functions to manage the paperwork.

This book is an excellent primer on the latest quality concepts of the 21st century, and takes the reader one step beyond by incorporating innovative financial concepts to ensure profitability. This exceptional text should be on the book shelf of every manager and student of quality.

This book takes the latest TQM-type "flavor of the month" one step further, by integrating recognition of cost at each step in the process. It takes a comprehensive look at contemporary process improvement methodologies, and provides a well-founded education on relevant financial issues. This book is also very interesting to read, filled with fascinating case studies that relate to real-life situations that the author, Mr. Cappels, has solved. I found the breadth of topics covered to be exceptional.

I have searched free accounting books then i get your site. However, your site mentioned this book on cash dollars.

Can you please let me know can i recieve this book free.

If you please send me this book free on my under mentioned address, i shall be thankful to you in this regards.

Thanks in advance...

Taqi Raza