Managerial-finance
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More than just Skills!
Informational, entertaining, and extremely useful.The book is comprised of 11 chapters and covers communication breakdowns and challenges that I can certainly relate to, such as using the correct communication channels, communicating change, giving performance feedback, and communicating the corporate culture. In each chapter, Clampitt analyzes common problems that occur in organizations, defines why these problems occur and offers concrete recommendations and suggestions. Clampitt is skilled at using great metaphors, case studies, examples, statistical evidence, and experience to form his recommendations. Every day I apply the knowledge I've gained from this book to my career at Rockwell Automation; I highly recommend this book to you so you can benefit from it in your career as well.

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A REAL WORLD CONSULTANT
Only an academic could love itI am writing this review to set the record straight: do not purchase this book expecting a clear, engaging and pragmatic perspective on strategy design and implementation. Rather, what you will get is a muddled discourse on a fairly arcane theory of strategy ("commitment"), with some supporting content on how traditional strategic frameworks (i.e., success factors) have failed to deliver.
I'm not going to comment on the technical arguments Ghemawat presents to support the concept of "commitment;" the book is full of them, and I am sure they are probably right. What I will say is that, after I was about 50% through reading the book, I was still not excited, nor entirely convinved, that this "commitment" perspective was any profound revelation. As a matter of fact, I was quite bored. The book came across to me as the obligatory text a professor must write to maintain relevance in his field, yet in the process, he must also stretch an already-thin proposition ("commitment") too far to produce a 150-page book.
I mean, how revolutionary is the idea that the stickiness, and thus sometimes success, of a strategic position, is purely the result of the firm's inexorable "commitment" to the strategy.
Things I missed in this book and thought I would find: how truly relevant and correct is the concept of "sustainability" as firms develop, implement and switch strategies with ever-increasing speed; what is a robust and pragmatic framework for judging the relative defensibility of two strategic positions (kind of a 5-forces model for the 1990s); and, what are some new, novel ways to measure how business value accrues to the firm as a strict function of strategic design and implementation (as compared to the value generated from operational effectiveness).
This book was published in the early 1990's. The claim on the inside back cover states that the book "will become required reading for thoughtful practioners..." because of its value. I would say the resulting lack of interest in the "commitment" perspective, as evidenced in both the academic and popular business press, suggests that this statement will never come true.
Strategy meets reality
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