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Brand Gap - A most readable short course
Brilliant Book
Killer book
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Don't let the size of The Boss's Survival Guide daunt you; this is not a book to sit and read cover to cover. It's meant as a reference tool, a kind of Physician's Desk Reference for help when you're facing a specific dilemma. Which is not to say it's a dull read. On the contrary, the authors (who, in addition to Rosner, include Allan Halcrow, former editor of Workforce magazine, and Alan Levins, an employment attorney) have worked overtime to present the information in humorous, easy-to-digest snapshots. Each chapter is divided into four sections: a short background area called "Know the Issue"; a set of concrete action steps; a highly useful section called "Stay out of Jail"; and "Manage Up," a short section on how to handle your own boss. Most chapters also include brief real-world examples and indicate where to go if you need more information on a particular problem.
Overall, the book is a comprehensive, highly readable reference tool that would be of use to both new and seasoned managers. In a cover quote, business luminary Ken Blanchard writes, "This book has everything you'll ever need to know about being an effective boss but don't have time to learn." He's right on the money. --Charles Decker

Couldn't put it down...The Boss's Survival Guide is fairly worthless tripe. Appears to have been written by a group of tipsy Union reps. Too PC and too anti-Management to be used by any real manager.
Gonna supervise a group of tree huggers out to protest at an NRA meeting? This "book" is for you. Otherwise, don't waste your money or time.
Good for new managers- But they don't worry about survival..Further, the authors spend a great deal of time discussing HR issues. Those are fine and dandy, but if you don't have turn-over in your department, the recommendations on making good hires and avoiding HR pitfalls are fine, but on a day-to-day basis, they're not that useful.
The cover of the book states "Everything you need to know about getting through and getting the most out of every day". The only managers who will find this true by reading this book are HR managers.
Still, there are some useful anecdotes and suggestions but in terms of being a desktop-reference for department heads and corporate managers, this book is lacking.
Excellent Resource GuideYes, this book hits the basics. My experience is that that's where most managers fall down. This book sends a strong empowerment message - "we have met the solution, and it is YOU".
Perfect book for your training or HR team to give out to all new managers. This is one of the few business books that a manager will not only read, but USE, too.

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Highly Recommended!
What can be learned from such failures?Haig carefully organizes his material within ten chapters. It is easy enough for those who read this brief commentary to check out the Contents so I see no need to provide it. (Thanks Amazon!) He provides a "Lessons from...." section at the conclusion of most extended analyses. All of the usual suspects are discussed: New Coke, the Ford Edsel, Sony Betamax, McDonald's Arch DeLuxe, Campbell Soup (souper combo), Harley Davidson (perfume), Ben Gay (aspirin), Colgate (kitchen entrees). Pond's (toothpaste) in consumer products; as for dot.coms, Pets.com, VoicePod, and Excite@home. He even examines a number of PR fiascoes.
I take at least three lessons from Haig's book. First, even the largest organizations with the greatest resources (including some of the brightest people) can make bad brand decisions and sometimes repeat them with another failed attempt. Although they may be able to absorb or overcome such brand failure, almost all small organizations cannot. Second, that most brand failures result from launching a new product which encounters insufficient demand or marketing a current product for which demand is declining. Hence the importance of market research and especially of asking the customer. Ford did almost no research before introducing the Edsel nor did Coca-Cola before launching New Coke. Both line extensions were disasters. The overwhelming feedback from children surveyed indicated that they did not want Barbie's Ken to wear an earring but Mattel inserted one anyway. The third lesson is that the key to a brand's success (be it a product or service) is it authenticity. (You may prefer the word credibility.) Notice how intensively-hyped films may do well at the box office the first weekend but if they are duds, their sales tumble the following weekend and they are inevitably off the Top Ten list within a month or so, if not sooner. People are willing to try something new if they trust the provider. Lose that trust and there may never be an opportunity to re-earn it.
This is a lively, well-written, thought-provoking book. As I suggested earlier, its greatest value to each reader will be determined by what she or he has learned from Haig, and then, how much of that can be applied expeditiously and (more to the point) effectively.

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A must read for all managers and entrepreneurs