Business-valuation

If you're a little bit tired with American-style value management fever you should like this book. It provides an insight into state-of-the-art shareholder value management approaches (M&As, business portfolio management, value chain re-design, RAPM - based capital allocation) but also stresses the stakeholder approach, much more popular in Europe than in the States (especially in continental Europe). You'll find some tips on quality management in banks (specially interesting profitability analysis of quality efforts), measuring customer value added, the Balanced Scorecard model for banks. Numerous examples and case studies make the book even more interesting. Co-operative banks (rarely included in such publications) will also find something for themselves - the Membership Value concept. Taking it all together - I strongly recommend this book.